Refund policy

30-day returns

Request a return within 30 days of delivery by emailing support@shopblissit.com with your order number and reason for return.

Eligibility

Items must be unused and in original packaging. Opened or used products are eligible only for a confirmed defect, damage, or fulfillment error. Used cushions, masks and earplugs cannot otherwise be returned for hygiene reasons.

Shipping costs

Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect. Original shipping fees are non-refundable.

Refunds

Once the returned item is received and inspected, refunds are issued to the original payment method within 7–10 business days. Contact support before sending a return so we can provide the correct instructions.