Returns

30-Day
Return
Policy

Returns & Support

We want you to love your purchase. If you're not satisfied, request a return within 30 days of receiving your order. Email support@shopblissit.com with your order number and we'll take it from there.

Read the full return policy

Eligibility

To qualify for a return:

  • The item must be unused and in its original packaging,
  • OR returned due to a defect, damage, or incorrect item received.

Opened or used products are only eligible for return if there is a confirmed defect or fulfillment error.

How to start a return

Email us at support@shopblissit.com with your order number and reason for return. Our team will provide the next steps.

Shipping costs

  • Return shipping costs are the customer's responsibility, unless the item arrived damaged or incorrect.
  • Original shipping fees are non-refundable.

Refunds

Once we receive and inspect the returned item, refunds are issued to the original payment method within 7–10 business days.

Non-returnable items

For health, safety, and hygiene reasons, used cushions, masks or earplugs cannot be returned unless defective.